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Call Center Agent At Interra Networks Limited

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Job Description

Job Title: Call Center Agent
Location:
 Abuja
Job Type: Full Time
Employer: Interra Networks Limited

Requirements

  • Knowledge of administration and clerical processes.
  • Excellent communication and presentation skills
  • Ability to understand individual differences.
  • Problem solving skills.
  • Should be able to work Mondays to Saturdays and at any other time as required.
  • Proficiency in driving Sales will be an added advantage.
  • He/She must have good understanding of English and any of the major local Nigerian languages (Hausa, Igbo, and Yoruba).
  • Must be able to read, speak and write English language fluently.
  • Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls.
  • Proficient in usage of Microsoft packages.
  • Knowledge of customer service telephony and technology.
  • Some experience in a call center or customer service environment.
  • Good data entry and typing skills.

Key Competencies:

  • Good Judgment skills.
  • Team work.
  • Stress tolerance.
  • Time management skills.
  • Persuasion skills.
  • Verbal and written communication skills.
  • Listening skills.
  • Problems analysis and problem solving skills.
  • Customer Service Orientation.
  • Organization skills.
  • Attention to detail.

Interested and qualified candidates should Click here to apply

Application Deadline 10th May, 2019.

About Interra Networks Limited

Interra Networks Limited is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. We operate a BPO (Business Process Outsourcing) facility and provide technology-enabled services to the public and private sector. Our services provide our customers with world-class, convenient, reliable and cost-effective business solutions.

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About Interra Networks Ltd

Interra Networks Limited is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. We operate a BPO (Business Process Outsourcing) facility and provide technology-enabled services to the public and private sector.